and welcome to the practice at Ravenswood Surgery.
Ravenswood Surgery is committed to providing high quality GP services
in a well organised, modern and friendly environment.
Heard about the new TEXT ALERT
service from the Surgery
Ravenswood Surgery aims to provide the highest health care available under the NHS to all its patients with a well trained and motivated primary health care team.
The practice recognises the special expertise of many of its members and uses these skills for the benefit of the patients.
The practice is committed to passing on its special expertise in respect of training and education of staff locally.
Patients should attend their appointments at the arranged time.
If this is not possible they should inform the surgery as soon as possible.
We expect that patients will understand that appointments are made for one person only.
Additional appointments should be made for more than one person.
Patients are responsible for their own health, and the health of their children, and should co-operate with the practice in endeavouring to keep themselves healthy.
We give you professional help and advice - please act on it!
Help and advice for non-urgent matters should be made during surgery hours only.
Home visits should only be requested for patients who are seriously ill or housebound. It is important to bear in mind that most medical problems are dealt with more effectively in the clinical setting of a well-equipped surgery or hospital.
Patients should realise that home visits are made at the doctors discretion.
Requests for visits and advice at night should only be made for true emergencies to NHS24.
Many problems can be solved by advice, alone, therefore, patients should not always expect a prescription.
We ask that patients treat the staff and doctors with courtesy and respect.
Bear in mind that the reception staff have a very difficult job to do, juggling with limited resources and without detailed medical knowledge.
..... please remember .....
: THE STAFF ARE TRYING TO DO THEIR BEST FOR YOU :
:: A LITTLE PATIENCE GOES A LONG WAY ::
click for the NHS24 website
or call 111
Our practice covers: